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Paying a missed bill

FIXED
wing1
Newbie
Posts: 2
Registered: ‎13-07-2023

Paying a missed bill

I've recently switched to a different provider and cancelled my direct debit, but I still have the last bill due in two weeks. my account is now closed, how can I resolve this issue?
2 REPLIES 2
Townman
Superuser
Superuser
Posts: 23,293
Thanks: 9,783
Fixes: 162
Registered: ‎22-08-2007

Re: Paying a missed bill

Fix

Phone support and ask them to take payment using a card.

Why did you cancel the DD?  That usually just gives rise to complications in paying the final bill...

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Baldrick1
Moderator
Moderator
Posts: 11,943
Thanks: 5,323
Fixes: 421
Registered: ‎30-06-2016

Re: Paying a missed bill

@wing1 

You need to ring in and speak to Plusnet.

Do not delay or it will be passed to Debt Collectors and incur extra charges and hassle.

Moderator and Customer
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