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Pausing Plusnet broadband payments

Debbiem01
Newbie
Posts: 5
Registered: ‎30-03-2020

Pausing Plusnet broadband payments

What is the best way to request that my PlusNet bill is suspended as i am currently living with my Dad and i am not using my broadband, thank you.

2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 27,036
Thanks: 5,360
Fixes: 1,344
Registered: ‎11-01-2008

Re: Pausing Plusnet broadband payments


Moderators Note


This topic has been moved from Chat to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
EmilyD
Plusnet Help Team
Plusnet Help Team
Posts: 1,967
Thanks: 342
Fixes: 111
Registered: ‎26-03-2018

Re: Pausing Plusnet broadband payments

Hi @Debbiem01

 

I'm sorry for the delay in getting back to you on here. I can see that you have now discussed this with our customer service team.

If this post resolved your issue please click the 'This fixed my problem' button
 Emily D
 Plusnet Help Team