Parked account ? (Attn. Mod please)

[#1]

Just checked my online account and it looks like it might be parked, could a Mod. Please check.

Thanks,

Del.

[#2]

Mods do not have access to customer accounts.

You need a passing member of staff to pick up the post and respond.

[#3]

Very interesting, thanks for the info agedgopher.I expect whoever it concerns will pick it up soon as it has stopped producing a bill 😉

[#4 · Accepted solution]

Hi @djh22

Thanks for highlighting this - I've picked this up on your behalf and raised a ticket for you here.

Best wishes

Dave

[#5]

Thanks Dave, much appreciated.

Del.

[#6]

It's no trouble at all @djh22.

Please let us know if you need any further assistance at all - we're here from 07:30-22:00 daily.

[#7]

Looks like problem fixed and  all is well again.

[#8]

Moderator's note by Mike (Mav): The fix has been changed to @RandallFlagg as per message #4.