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Parked account ? (Attn. Mod please)

FIXED
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djh22
Rising Star
Posts: 56
Thanks: 6
Fixes: 1
Registered: ‎17-11-2017

Parked account ? (Attn. Mod please)

Just checked my online account and it looks like it might be parked, could a Mod. Please check.

Thanks,

Del.

7 REPLIES 7
agedgopher
Pro
Posts: 251
Thanks: 122
Fixes: 3
Registered: ‎02-12-2016

Re: Parked account ? (Attn. Mod please)

Mods do not have access to customer accounts.

You need a passing member of staff to pick up the post and respond.

djh22
Rising Star
Posts: 56
Thanks: 6
Fixes: 1
Registered: ‎17-11-2017

Re: Parked account ? (Attn. Mod please)

Very interesting, thanks for the info agedgopher.I expect whoever it concerns will pick it up soon as it has stopped producing a bill 😉

Plusnet Help Team
Plusnet Help Team
Posts: 1,735
Thanks: 327
Fixes: 65
Registered: ‎11-01-2018

Re: Parked account ? (Attn. Mod please)

Fix

 

Hi @djh22

 

Thanks for highlighting this - I've picked this up on your behalf and raised a ticket for you here.

 

Best wishes

 

Dave

If this post resolved your issue please click the 'This fixed my problem' button
 Dave G
 Plusnet Help Team
djh22
Rising Star
Posts: 56
Thanks: 6
Fixes: 1
Registered: ‎17-11-2017

Re: Parked account ? (Attn. Mod please)

Thanks Dave, much appreciated.

Del.

Plusnet Help Team
Plusnet Help Team
Posts: 1,298
Thanks: 203
Fixes: 63
Registered: ‎09-10-2018

Re: Parked account ? (Attn. Mod please)

It's no trouble at all @djh22.

 

Please let us know if you need any further assistance at all - we're here from 07:30-22:00 daily.

If this post resolved your issue please click the 'This fixed my problem' button
 Owen P
 Plusnet Help Team
djh22
Rising Star
Posts: 56
Thanks: 6
Fixes: 1
Registered: ‎17-11-2017

Re: Parked account ? (Attn. Mod please)

Looks like problem fixed and  all is well again.

Moderator
Moderator
Posts: 19,850
Thanks: 3,542
Fixes: 368
Registered: ‎06-04-2007

Re: Parked account ? (Attn. Mod please)

Moderator's note by Mike (Mav): The fix has been changed to @RandallFlagg as per message #4.

Forum Moderator and Customer
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