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Parents Moving House (Madasafish Account)

Rising Star
Posts: 55
Thanks: 1
Fixes: 1
Registered: ‎10-05-2011

Parents Moving House (Madasafish Account)

Hi there - I hope someone can help.
My parents are currently Madasafish customers and are just about to exchange contracts on selling their house.
They've not bought a new place yet so will be initially moving in with my sister - probably for 3-6 months.
My sister already has an internet connection so they can't transfer their account to her.
Basically they're after an account where they can access their email and retain their domain name that they got through Madasafish (as they use it as their main email address.)
Is there any way they can do this?
Thanks in advance Smiley
Plusnet Help Team
Plusnet Help Team
Posts: 13,746
Thanks: 266
Fixes: 78
Registered: ‎27-04-2007

Re: Parents Moving House (Madasafish Account)

Hey ciderboy,
Yes, we do have something on those lines.
We can change their account to Justmail, the cost of which is £20.28 per year and it supports e-mail and domain hosting.
They'll just need to raise a support ticket to ask for the change and we should schedule it for the next billing date.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team