Overdue account closed - how to reopen?
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Overdue account closed - how to reopen?
on 11-08-2017 9:14 AM - last edited on 11-08-2017 2:09 PM by Mav
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Spoke with a person from plus net on Tuesday, said we couldn't afford to pay the bill till Friday (today)
Log in to pay the bill using works wifi and I see our account has been closed. And there's no option to pay the bill outstanding
I was wondering if there's any way I can pay what's outstanding - it's only £25 - and get our service back?
Plusnet username is [Removed]
Moderator's note by Mike (Mav): Personal information removed from a public forum to an area that staff can see.
Re: Overdue account closed - how to reopen?
12-08-2017 2:19 PM
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Hi there,
I've created a ticket on to your account with a bit of info.
You can view that here: https://www.plus.net/wizard/?p=view_question&id=155638316
Apologies for any inconvenience caused.
Anoush
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