cancel
Showing results for 
Search instead for 
Did you mean: 

Overdue account closed - how to reopen?

Chrisuren
Newbie
Posts: 1
Registered: ‎11-08-2017

Overdue account closed - how to reopen?

Spoke with a person from plus net on Tuesday, said we couldn't afford to pay the bill till Friday (today)

Log in to pay the bill using works wifi and I see our account has been closed. And there's no option to pay the bill outstanding

I was wondering if there's any way I can pay what's outstanding - it's only £25 - and get our service back?

Plusnet username is [Removed]

Moderator's note by Mike (Mav): Personal information removed from a public forum to an area that staff can see.

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,563
Thanks: 10,265
Fixes: 1,599
Registered: ‎21-04-2017

Re: Overdue account closed - how to reopen?

Hi there,

 

I've created a ticket on to your account with a bit of info.

You can view that here: https://www.plus.net/wizard/?p=view_question&id=155638316

Apologies for any inconvenience caused.


Anoush

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet