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Overcharging and ripping me off, yet wont call me back even when I say i want to leave and cancel
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Overcharging and ripping me off, yet wont call me back even when I say i want to leave and cancel
18-01-2018 7:39 PM
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Why is it that as a long standing customer of plusnet I am told 8 times that they wont call me back to discuss me being overcharged and wanting to leave.
I am disgusted, what an appalling customer services.
£52 charges in one month, £42 for phone related charges disgusting!!!
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Re: Overcharging and ripping me off, yet wont call me back even when I say i want to leave and cance
22-01-2018 12:33 PM
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Hello
Thanks for getting in touch, and I am sorry to hear you are unhappy with your current package. I have requested a member of our Customer Options Team to give you a call to discuss your options, and that call should be with you shortly.
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