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Overcharged

ogden1945
Newbie
Posts: 2
Registered: ‎02-05-2020

Overcharged

‎02-05-2020 11:29 AM

Overcharged again this month by £7.79.It seems very minor in the current situation but it was happening before the pandemic started.

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Tibzor
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 282
Fixes: 25
Registered: ‎08-04-2020

Re: Overcharged

‎04-05-2020 5:14 PM

Hi @ogden1945

 

Welcome to forum.

 

Sorry to hear about issues with your recent bills. I can see that you have contacted us after this thread was created. All correct discounts are now applied and I can confirm that your Total Monthly Subscription Fee is correct.

There should be no more issues with your bills but if there is anything else we can help you with, please let us know.

 

Please accept apologies for this inconvenience.

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