Overcharged
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Overcharged
30-12-2014 10:47 PM
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Thank you
Grant
Re: Overcharged
31-12-2014 10:09 AM
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I have had a look into the issue and found the reason for the price increase. Please take a look at this ticket (77697156) for more information. I hope this helps , please let me know if there is anything else i can help you with.
Thanks
Re: Overcharged
31-12-2014 12:50 PM
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Please advise thank you
Re: Overcharged
31-12-2014 1:31 PM
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Go to here http://www.plus.net/my.html?action=questions , you will need to login with your username & password, then select 'view my closed questions' and you should see the question no Joshua referred to listed.
Hope that helps
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Overcharged
31-12-2014 2:45 PM
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Re: Overcharged
31-12-2014 3:33 PM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
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