Overcharged - ticket lacking response!

[#1]

Question raised a few days ago regarding being overcharged the last 2 months. No reply yet ticket: 87954450
Cheers!

[#2]

Hi buntrob,
Apologies for any inconvenience caused.
I've refunded this amount and made sure that the discounts are on the account for the next 10 months.

[#3]

As always Linn thanks very much DCT team are stars Thanks for sorting the billing issue