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Overcharged on contract renewal

gramachree
Dabbler
Posts: 17
Thanks: 1
Fixes: 1
Registered: ‎20-07-2012

Overcharged on contract renewal

Dear Plusnet Accounts.

 

I'm a bear of little brain. On the 20th of July I rolled over my old contract to a new one at £25.99. I've just been charged £39.94. I don't think that's right.

 

Please help.

 

John

 

 

1 REPLY 1
James30
Plusnet Help Team
Plusnet Help Team
Posts: 478
Thanks: 154
Fixes: 32
Registered: ‎19-04-2023

Re: Overcharged on contract renewal

@gramachree Hi, I've sorted that out and left you a ticket here @ https://www.plus.net/wizard/?p=view_question&id=243088322

If this post resolved your issue please click the 'This fixed my problem' button
James - Plusnet Sheffield
Plusnet Help Team