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Overbilled for a year now

FIXED
Newbie
Posts: 2
Fixes: 1
Registered: ‎26-01-2020

Overbilled for a year now

I renewed a year ago and still seem to be being charged too much is there any update on a fix and can I get overpayments back please ?

2 REPLIES 2
Plusnet Help Team
Plusnet Help Team
Posts: 1,858
Thanks: 201
Fixes: 79
Registered: ‎06-08-2018

Re: Overbilled for a year now

Hey @Sheffield,

Thanks for reaching out to us here.

I'm sorry you've been having trouble with the invoicing on your account and I apologise for the frustration caused.

I've now checked over your account & provided a more detailed response over this support ticket here.

 

Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team


Newbie
Posts: 2
Fixes: 1
Registered: ‎26-01-2020

Re: Overbilled for a year now

Fix

Cheers many thanks for sorting this 😀