Overbilled for a year now

[#1]

I renewed a year ago and still seem to be being charged too much is there any update on a fix and can I get overpayments back please ?

[#2]

Hey @Sheffield,

Thanks for reaching out to us here.

I'm sorry you've been having trouble with the invoicing on your account and I apologise for the frustration caused.

I've now checked over your account & provided a more detailed response over this support ticket here.

Thanks.

[#3 · Accepted solution]

Cheers many thanks for sorting this 😀