Over-billing query

[#1]

Hello,

I renewed my contract a few months back and have not had an accurate bill since.  It looks like the agreed discount has not been applied.

I can't find any way of contacting Plusnet, and obviously the online help is not helpful.  Can this be sorted out?

[#2]

Thanks for getting in touch @Grenache I'm sorry to see your bill is wrong, I've sorted this for you now and I've added a reply onto a ticket with more detail you can view by going here: https://www.plus.net/wizard/?p=view_question&id=200917947

Let us know if there are further issues