cancel
Showing results for 
Search instead for 
Did you mean: 

Out of contract?

jockwav
Rising Star
Posts: 651
Thanks: 8
Fixes: 3
Registered: 01-08-2011

Out of contract?

12/11/2014 BP01788818 Unlimited Fibre £22.49(monthly) Complete View order status Upgrade Data transfer usage Update payment details 01/08/2011 - Deferred Setup £0.00(upon cancellation) Expired - 01/08/2011 - Deferred Hardware - Wireless 4 port router £0.00(upon cancellation) Expired - 21/01/2014 - Plusnet Unlimited (Contracted) £0(upon cancellation) Written Off - 01/12/2014 - Unlimited Fibre Broadband £24.06(upon cancellation) Complete - - - Cessation charge £30.00(upon cancellation) Activated What's this? 22/09/2011 HW21063523 Thomson 4-port Wireless Router Bundle £0.00 Delivery View order status Set up guides 25/11/2014 HW32772682 Netgear WNR1000 - FTTC £40.00 Delivery View order status Set up guides 01/08/2011 N/A Talk Anytime £16.99(monthly) Active.

 

Does this mean if i move elsewhere i will not owe PN anything,i think i am out of contract now. I am going to look around for a better deal like PN are offering new customers free broadband.

https://www.flickr.com/photos/james_bingham/
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 12,763
Thanks: 108
Fixes: 32
Registered: 27-04-2007

Re: Out of contract?

Hi jockwav,


Those details relate to an old contract which was written off on 1/12/14.


The current contract is due to expire on 31/5/16.

At present there would be £24.06 cancellation charges to pay. A cessation fee of £30 would be relevant too if the service needs to be discontinued rather than be migrated over to a new provider.

 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
jockwav
Rising Star
Posts: 651
Thanks: 8
Fixes: 3
Registered: 01-08-2011

Re: Out of contract?

Ok,thanks for that,so another monthSmiley

https://www.flickr.com/photos/james_bingham/