My contract ends when I am away. I want time to decide what to do next and to compare the market after my return. If my contract expires, will I continue with the same broadband speed (20 mbps) and telephone service - of course presumably excluding the extras like telephone packages - so that I can decide what to do after I get back ? If that is the case, how long will the out-of-contract term last and what will it cost ?
I could of course make a decision now and end the contract a month early, but then I would presumably have to pay for the router which came with the package which could be expensive. The timing is unfortunate.
Your service, including call packages, will continue exactly as before when your contract expires. Your charges will revert ( increase ) to the out of contract price that was stated in the email you received at the start of the contract
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.