cancel
Showing results for 
Search instead for 
Did you mean: 

Out of contract I would like to leave and have my landline disconected

nay27uk
Dabbler
Posts: 13
Registered: ‎26-06-2021

Out of contract I would like to leave and have my landline disconected

Hi as the title I am out of contract and would like to leave and have my landline compleatly disconected as I am switching to 5G.

Please could you put this in place for me.

Many thanks Nathan

3 REPLIES 3
dvorak
Moderator
Moderator
Posts: 29,497
Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: Out of contract I would like to leave and have my landline disconected


Moderators Note


This topic has been moved from Broadband to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
dvorak
Moderator
Moderator
Posts: 29,497
Thanks: 6,627
Fixes: 1,483
Registered: ‎11-01-2008

Re: Out of contract I would like to leave and have my landline disconected

You either have to call up Customer Options, or write to cancel your account.

Details for Customer options team are on this page https://www.plus.net/help/my-account/thinking-of-leaving/
0800 013 2632

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Baldrick1
Moderator
Moderator
Posts: 11,678
Thanks: 5,194
Fixes: 417
Registered: ‎30-06-2016

Re: Out of contract I would like to leave and have my landline disconected

@nay27uk 

 To cancel see. https://www.plus.net/help/legal/cancellation-policy/

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'