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Ordering BT Sport when I already have it from BT directly

milanochris
Dabbler
Posts: 14
Thanks: 1
Registered: ‎20-12-2013

Ordering BT Sport when I already have it from BT directly

I currently have BT Sport and HD via BT themselves. This is on my Sky box. The contract end date is 21st August.

 

Obviously the Plusnet price is a lot cheaper, if I were to order it now, what would happen? Would the order go through and Plusnet cancel my current BT contract?

2 REPLIES 2
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,571
Thanks: 10,287
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Registered: ‎21-04-2017

Re: Ordering BT Sport when I already have it from BT directly

Hi there,

 

BT Sport [over Sky] can't be migrated or transferred like home phone and broadband. I'd recommend getting in touch with us on 0800 013 2632 (Selecting Option 1 then Option 2) to add that to your account for you.

 

It can take about 7 days for us to activate the package, and you'll need to call BT to cancel your existing package.

 

Anoush

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Jonpe
Hero
Posts: 3,995
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Registered: ‎05-09-2016

Re: Ordering BT Sport when I already have it from BT directly

And as far as I can remember BT require 30 days' notice.