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Ordering BT Sport when I already have it from BT directly

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milanochris
Hooked
Posts: 6
Thanks: 1
Registered: 20-12-2013

Ordering BT Sport when I already have it from BT directly

I currently have BT Sport and HD via BT themselves. This is on my Sky box. The contract end date is 21st August.

 

Obviously the Plusnet price is a lot cheaper, if I were to order it now, what would happen? Would the order go through and Plusnet cancel my current BT contract?

2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 3,668
Thanks: 768
Fixes: 185
Registered: 21-04-2017

Re: Ordering BT Sport when I already have it from BT directly

Hi there,

 

BT Sport [over Sky] can't be migrated or transferred like home phone and broadband. I'd recommend getting in touch with us on 0800 013 2632 (Selecting Option 1 then Option 2) to add that to your account for you.

 

It can take about 7 days for us to activate the package, and you'll need to call BT to cancel your existing package.

 

Anoush

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Jonpe
Seasoned Pro
Posts: 1,213
Thanks: 327
Fixes: 2
Registered: 05-09-2016

Re: Ordering BT Sport when I already have it from BT directly

And as far as I can remember BT require 30 days' notice.