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Order cancelled?! No response from Plusnet
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Order cancelled?! No response from Plusnet
07-12-2015 1:11 PM
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So I signed up with PlusNet in November thinking they would do me proud and they quickly snapped up my £75. I was given an appointment for the 26th for an engineer to sort the phone line out and after waiting no-one showed up. Also the router didn't show up. On the 26th I did receive an automatic notice saying my order was cancelled and they would get in touch as soon as they knew more. After almost 2 weeks of trying to contact PlusNet I have had no response.....except for another automatic notice saying my next bill was due in 2 weeks. You cant possibly expect me to pay this.
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Re: Order cancelled?! No response from Plusnet
08-12-2015 12:20 PM
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Re: Order cancelled?! No response from Plusnet
09-12-2015 10:47 AM
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Thanks for the response. Hopefully all is well with the order now, though I did feel a bit left in the dark. Now I just hope the router turns up soon.
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- Order cancelled?! No response from Plusnet