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Order being processed

stowe88
Newbie
Posts: 2
Registered: ‎18-03-2020

Order being processed

‎18-03-2020 9:28 AM

Hi,

I wanted to make some changes to my account eg. adding Caller ID, but I currently have an error message stating "You can't change your products for the moment, you have an order which is currently being processed. Please try again later". I don't believe I have made any changes to my account for about 2 year so am not sure what this error relates to but I am unable to alter any settings. Is there any way to resolve this?

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Beyhive
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 722
Fixes: 43
Registered: ‎25-02-2019

Re: Order being processed

‎23-03-2020 7:01 PM

Hi @stowe88, thank you for getting in touch.

I have corrected the error now, you should be able to add the any caller features now.

Let us know how it goes please.

If this post resolved your issue please click the 'This fixed my problem' button
 Faris
 Plusnet Help Team
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