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Options when moving into temporary accomodation

Newbie
Posts: 3
Registered: ‎07-10-2020

Options when moving into temporary accomodation

I am signed up to a 12 month fibre broadband contract until Oct 2021, however unexpectedly we are having to move and will temporarily stay with a family member while we look for somewhere to live.

I am aware that cancelling my account will incur a huge charge, and so I wonder what my options might be? Can I simply pause the account until I'm in new accomodation and then transfer it there?

I also wonder, if I keep my account active for now, if/when a new tenant moves into this property and sets up their own broadband, will mine be cut off automatically (and subsequentally incur a fee)?Huh

 

Any advice would be much appreciated!

3 REPLIES 3
Seasoned Hero
Posts: 5,528
Thanks: 1,885
Fixes: 57
Registered: ‎24-02-2012

Re: Options when moving into temporary accomodation

@kouchakudasai I'm no expert on this, but whichever way you go, you will be paying.To be honest, to avoid complications further down the line, I personally would cancel your contract now and pay the cancellation charge - you don't know how long the property may remain empty, or if the new tenants are trustworthy, or if there could be complications because you are not the tenant at change-over.

John
Newbie
Posts: 3
Registered: ‎07-10-2020

Re: Options when moving into temporary accomodation

Thank you for this @jab1 

I thought it might be easier to keep it active and transfer over to the new address, onces it's been decided rather than paying the cancellation charge followed by another set up charge.. but I hadn't really considered what the new tenant here may end up doing. 

 

I guess I will need to give PN a call..

 

Thanks again.

Superuser
Superuser
Posts: 3,990
Thanks: 2,417
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Registered: ‎10-04-2007

Re: Options when moving into temporary accomodation


@kouchakudasai wrote:

I guess I will need to give PN a call..


It might also be useful to talk to your landlord to see what plans they have?  If the time gap is short you may be able to get some local arrangement.