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Options for extra usage allowance

wytco0
Grafter
Posts: 48
Thanks: 7
Registered: 03-03-2012

Options for extra usage allowance

Hi I am running into problems with the 60GB allowance, mainly because I am doing a lot of streaming at the moment as I am living in a house that's not fully built yet and which doesn't have a TV aerial.
I had a look at the options to increase above 60GB and I cant see any other than paying £5 per 5GB which I regard as far to expensive.
It looks as though I need an allowance for the next few months of about 80-90GB.
Is there any way I can do this?
Thanks
4 REPLIES
Superuser
Superuser
Posts: 9,035
Thanks: 488
Fixes: 43
Registered: 06-04-2007

Re: Options for extra usage allowance

60GB is the maximum available on the current non-fibre packages (with additional allowance in £5 per 5GB chucks as you mentioned).
However if you ring the Customer Options Team on 0800 432 0200 or 0345 140 0200 (note times: 09:00 - 17:30 every weekday (except Bank Holidays)) it is possible they might be able to help.
David
wytco0
Grafter
Posts: 48
Thanks: 7
Registered: 03-03-2012

Re: Options for extra usage allowance

Modified in light of discussion with COT, see below.
wytco0
Grafter
Posts: 48
Thanks: 7
Registered: 03-03-2012

Re: Options for extra usage allowance

Plusnet I am very impressed, I spoke to COT and they offered a deal that I am very happy with.
I recommend anyone else in a similar postion to contact them.
My faith is restored  Smiley
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Options for extra usage allowance

Hi there,
Glad you managed to get something sorted, that's great news Smiley
If there is anything we can do to help please post back, though it's great to hear things getting sorted without our intervention.