Opening a ticket
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Opening a ticket
Opening a ticket
19-01-2016 7:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I know i can phone, but i'de rather email them.
I've no idea where i start.
I want to change my bb and phone tariff,to another one
Cheers
Re: Opening a ticket
19-01-2016 7:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Opening a ticket
19-01-2016 8:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'll try the phone
Cheers
Re: Opening a ticket
20-01-2016 10:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
To be honest one of the main reasons that I joined PlusNet in the first place was because of the ability to raise a ticket to sort out any problems. It would appear that PlusNet is going down the same route as TalkTalk who are well known for there lack of customer service.
Re: Opening a ticket
21-01-2016 11:18 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Opening a ticket
22-01-2016 11:22 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Opening a ticket
20-02-2017 11:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
But none of this is helpful if you are unable to contact anyone after 10pm! Your telephone and Live chat services close at 22.00. It is now 23.02 and my email server has crashed....what am I supposed to do??!!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Account/Billing
- :
- Re: Opening a ticket