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Open tickets not actioned or even read

timwj
Newbie
Posts: 4
Registered: ‎09-08-2016

Open tickets not actioned or even read

I left Plusnet on 26th Sept but I have not received a final invoice, and I am being chased for a service I do not have.

Please can someone from Plusnet read and action the open ticket on my account twjanes1

Thanks

Tim.

1 REPLY 1
Mads
Plusnet Help Team
Plusnet Help Team
Posts: 1,872
Thanks: 205
Fixes: 79
Registered: ‎06-08-2018

Re: Open tickets not actioned or even read

Hey @timwj,

Thanks for reaching out to us.

I'm really sorry you've not had an response to the tickets you've replied to on the account. Please accept my sincerest apologies for the inconvenience caused.

I've checked over the account and provided a further response over a support ticket for you here.

 

Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team