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Oooops! Looks like you've missed my Line Rental Saver!
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Oooops! Looks like you've missed my Line Rental Saver!
18-01-2016 7:47 PM
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HI. I don't often need to moan and groan about PlusNet, so I'll try to nip this in the bud before it even turns into a moan!
I've just logged into my account and notice for the period 01/01/16 to 31/01/16, I am going to be charged £16.99 line rental. If you look back through your records, you'll find that back on 1st December 2015, like a good boy, I coughed up £185.88 Line Rental Saver, to cover me from 1st January for a whole year.
Please would you ensure that I don't get charged line rental when I receive my next bill on 1st February, otherwise I might turn grumpy, and I don't want to turn grumpy.
Many thanks.
Sludge Island Grinch.
I've just logged into my account and notice for the period 01/01/16 to 31/01/16, I am going to be charged £16.99 line rental. If you look back through your records, you'll find that back on 1st December 2015, like a good boy, I coughed up £185.88 Line Rental Saver, to cover me from 1st January for a whole year.
Please would you ensure that I don't get charged line rental when I receive my next bill on 1st February, otherwise I might turn grumpy, and I don't want to turn grumpy.
Many thanks.
Sludge Island Grinch.
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Re: Oooops! Looks like you've missed my Line Rental Saver!
18-01-2016 7:59 PM
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Looking at you're account the charge for line rental is £0 on your recent invoice
A breakdown of the invoice can be found Here by clicking on the relevant invoice number.
It should show:
A breakdown of the invoice can be found Here by clicking on the relevant invoice number.
It should show:
1 | Talk Anytime International 300 Line Rent charge for the period 01-01-2016 to 31-01-2016 | £0.00 |
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Re: Oooops! Looks like you've missed my Line Rental Saver!
31-01-2016 2:27 PM
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Thank you.
I was looking at the itemised phone bill so far this month:
Billing period: 01/01/2016 to 31/01/2016
Product: Talk Anytime International 300
Calls: £0.27
Call Features: £0.99
Line Rental: £16.99
Call Plan: £7.50
TOTAL: £25.75
If the invoice shows otherwise, that's great.
I was looking at the itemised phone bill so far this month:
Billing period: 01/01/2016 to 31/01/2016
Product: Talk Anytime International 300
Calls: £0.27
Call Features: £0.99
Line Rental: £16.99
Call Plan: £7.50
TOTAL: £25.75
If the invoice shows otherwise, that's great.
Message 3 of 3
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