Showing results for 
Search instead for 
Did you mean: 

Online Renewal

Posts: 27
Thanks: 1
Registered: ‎30-03-2020

Online Renewal

Just wondering how long prior to expiry does the exclusive offer of contract renewal appear on within the my account?

Last time I renewed this way and found it very quick and easy with great pricing.

Seasoned Hero
Posts: 5,460
Thanks: 1,852
Fixes: 55
Registered: ‎24-02-2012

Re: Online Renewal

@Hamiltoncolin0 I can't say for certain as it was nearly 12 months ago for me, but I would guess 4-6 weeks.

Posts: 24,598
Thanks: 4,433
Fixes: 1,130
Registered: ‎11-01-2008

Re: Online Renewal

Moderators Note

This topic has been moved from ADSL Broadband to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Seasoned Hero
Posts: 5,789
Thanks: 2,558
Fixes: 169
Registered: ‎30-06-2016

Re: Online Renewal

Deleted posted in wrong place.

Plusnet Help Team
Plusnet Help Team
Posts: 18,002
Thanks: 5,737
Fixes: 963
Registered: ‎21-04-2017

Re: Online Renewal

Thanks for your post @Hamiltoncolin0

We'd email an end of contract reminder 40 days before the expiry so it should be around then you'd see a new offer.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team