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Online Bill

hersnhis
Newbie
Posts: 9
Registered: ‎08-02-2011

Online Bill

Hi all,
Just wondered if anyone can tell me how far in advance a bill is posted in our accounts from the date the bill is due to be paid? I'm due to pay on the 11th but need to know how much I need in the bank as this will be first months payment. I did raise a ticket yesterday morning but yet to hear back, so thought this may be quicker
Thanks in advanve
7 REPLIES
Highlighted
Moderator
Moderator
Posts: 27,214
Thanks: 1,850
Fixes: 160
Registered: ‎14-04-2007

Re: Online Bill

Welcome to the forum hersnhis Smiley
Mine is roughly 3 to 4 days....notified on the 8th and money debited on the 11th to 12th.

Customer and Forum Moderator. Windows 10 Firefox 63.0 (64-bit)

pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Online Bill

you should find it here https://portal.plus.net/my.html?action=view_transactions&s=0  but you should also have had an e-mail
hersnhis
Newbie
Posts: 9
Registered: ‎08-02-2011

Re: Online Bill

Thanks Strat & pierre, I have been looking at the link provided but its only showing January's invoice date and status as fully paid.
Bruce47
Grafter
Posts: 120
Thanks: 5
Registered: ‎23-09-2010

Re: Online Bill

If your last bill was 11th Jan, then your next bill will be 11th Feb.  You'll get an email and an invoice will appear on 11th Feb.  About 3-4 days later, the payment will leave your account (assuming you pay by direct debit).
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Online Bill

and as the 11th is a Friday, three working days is Wed 16th
You should see it on your account on the Sat and also get the e-mail that day
hersnhis
Newbie
Posts: 9
Registered: ‎08-02-2011

Re: Online Bill

Thank you for the reply's guys and answering my question........Found this forum to be more useful than  contacting plusnet through the ask a question option as still no reply to date.
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Online Bill