One day late on product switch. Bah!
Hi all,
Just noticed that you are now doing an unlimited fibre package for £19.99 and I am currently on the £21.49 extra fibre package.
My billing date was yesterday.(13/02) I have requested a switch but it will take another month, any chance of flipping me over now please?
EDIT : Actually my billing date is today (14/02) but I've just received an email saying there is a problem with my order. Have I confused the system by requesting a switch on billing day?
Cheers
Just noticed that you are now doing an unlimited fibre package for £19.99 and I am currently on the £21.49 extra fibre package.
My billing date was yesterday.(13/02) I have requested a switch but it will take another month, any chance of flipping me over now please?
EDIT : Actually my billing date is today (14/02) but I've just received an email saying there is a problem with my order. Have I confused the system by requesting a switch on billing day?
Cheers
Hi there,
I've closed your ticket as it was an automated response that was generated and can be ignored. Your account has been changed to Unlimited too
I've closed your ticket as it was an automated response that was generated and can be ignored. Your account has been changed to Unlimited too
Plusnet customer service ftw again