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Old Order Cancelled New Order Placed Mac Code not Requested.
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Old Order Cancelled New Order Placed Mac Code not Requested.
24-01-2013 11:43 AM
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Hi All,
I signed up to plusnet on the 30th Dec 2012 and was offered an Instal date of 11th Feb but because I gave my Mac Code on the 2nd I was informed that Install date is now 22nd of Jan which is okay so I got router few days before install and thought an engineer was gonna turn up but didnt, so I called and was told to wait that engineer could still come up to 6pm, long story short Engineer didnt turn up. So I was offer 12th Feb! so I said no way. I cancelled yesterday and signed up again and Now I was offered an Install Date of 1st of Feb which is okay but I was not asked about Mac Code during the SIgn up process and I called Customer Service spoke with Faisal who said all was okay.
Can Anyone please confirm all is okay or I should forget about it?
Thanks in advance.
Cancelled Account username: saayinla
New Account username :sayinla
I signed up to plusnet on the 30th Dec 2012 and was offered an Instal date of 11th Feb but because I gave my Mac Code on the 2nd I was informed that Install date is now 22nd of Jan which is okay so I got router few days before install and thought an engineer was gonna turn up but didnt, so I called and was told to wait that engineer could still come up to 6pm, long story short Engineer didnt turn up. So I was offer 12th Feb! so I said no way. I cancelled yesterday and signed up again and Now I was offered an Install Date of 1st of Feb which is okay but I was not asked about Mac Code during the SIgn up process and I called Customer Service spoke with Faisal who said all was okay.
Can Anyone please confirm all is okay or I should forget about it?
Thanks in advance.
Cancelled Account username: saayinla
New Account username :sayinla
Message 1 of 5
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Re: Old Order Cancelled New Order Placed Mac Code not Requested.
24-01-2013 5:12 PM
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Message 2 of 5
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Re: Old Order Cancelled New Order Placed Mac Code not Requested.
24-01-2013 5:24 PM
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Thanks Adam, so where do I submit the Mac Code.
dick:quote
dick:quote
Message 3 of 5
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Re: Old Order Cancelled New Order Placed Mac Code not Requested.
25-01-2013 9:53 AM
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Message 4 of 5
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Re: Old Order Cancelled New Order Placed Mac Code not Requested.
30-01-2013 12:07 PM
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Any chance someone could chase this order for me, the status is still at the same place where it was 1 week ago. I ve been promised Installation on the 11th of Feb but not sure this is gonna happen.
Message 5 of 5
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- Re: Old Order Cancelled New Order Placed Mac Code ...