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Offers for existing customers?

mikey99p
Dabbler
Posts: 18
Thanks: 1
Registered: 28-09-2010

Offers for existing customers?

I can see some great introductory offers on the plusnet front page. I can also see some fantastic deals from other providers out there right now! What (if anything) are plusnet doing for their core customers at the moment?
15 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: Offers for existing customers?

Call Customer Options and find out
    0800 013 2632
    0330 123 9197
    Monday to Friday: 9.00am - 8.00pm (Except Bank Holidays)
    Saturday: 9.00am - 5.30pm
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Offers for existing customers?

Jim has made the same suggestion as what I would have made, mikey99p.
Give them a call and hopefully we'll be able to offer you something similar!
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
daro2096
Grafter
Posts: 81
Registered: 05-06-2014

Re: Offers for existing customers?

Can you get unlimited fibre extra at £8.99 a month for two years as a deal?
Moderator
Moderator
Posts: 18,316
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Registered: 11-01-2008

Re: Offers for existing customers?

Quote from: Oldjim
Call Customer Options and find out
   0800 013 2632
   0330 123 9197
   Monday to Friday: 9.00am - 8.00pm (Except Bank Holidays)
   Saturday: 9.00am - 5.30pm

Only they can tell you..

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

PhyllisTyne
Aspiring Pro
Posts: 609
Thanks: 36
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Registered: 30-08-2007

Re: Offers for existing customers?

I just asked for new customer deal and they gave it to me no aggro.
materialman
Rising Star
Posts: 102
Thanks: 10
Fixes: 1
Registered: 23-07-2013

Re: Offers for existing customers?

Quote from: PhyllisTyne
I just asked for new customer deal and they gave it to me no aggro.

Interesting! Was it that easy?
I got an email a few days ago offering me half price BB for a year if I took Anytime calls. So no more money for the added convenience of Anytime - for a year. I would not keep Anytime after the year though as long as it's easy to go back to Free Weekends.
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Offers for existing customers?

It's definitely worth calling in, materialman.
Especially as you have no active discounts on your account at the moment Smiley
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
PhyllisTyne
Aspiring Pro
Posts: 609
Thanks: 36
Fixes: 3
Registered: 30-08-2007

Re: Offers for existing customers?

@materialman
yes it was. I didn't previously have phone with them but said I would take it - there was no pressure but I have been thinking about the change. I actually had to ask for anytime - again no pressure. Effectively paying 24p a month for my BB now after referral discount.
LukeS
Grafter
Posts: 203
Registered: 09-05-2014

Re: Offers for existing customers?

Each existing customer is unique and hence the reason for us having a customer options team. We'll always do our best to offer the best possible deal. Cheesy
daro2096
Grafter
Posts: 81
Registered: 05-06-2014

Re: Offers for existing customers?

I got 40mb fibre for £10 per month for 24 months £14.99 there after.
Community Veteran
Posts: 1,612
Thanks: 22
Registered: 29-06-2010

Re: Offers for existing customers?

That's a short-term offer!
Perhaps you mean 24 months?
Cool
daro2096
Grafter
Posts: 81
Registered: 05-06-2014

Re: Offers for existing customers?

Well spotted Jaggies. Yes, that should say month not hour.
Community Veteran
Posts: 1,169
Thanks: 7
Registered: 01-08-2007

Re: Offers for existing customers?

Kept meaning to do something about getting a discount, having been with PN for a very long time and got round to ringing today, spurred on by this discussion. Offered £10 a month for 2 years for Unlimited Fibre (40Mb) that I went over to last year, so well pleased. Cheesy
Plusnet user since November 2003
Currently on Unlimited Fibre Extra and Unlimited UK & Mobile Calls
psprog
Dabbler
Posts: 19
Registered: 25-07-2013

Re: Offers for existing customers?

I've just noticed that my 18-month contract for phone and fibre extra was up in December (I thought it was the middle of this month), so I'll be phoning on Monday to see what's offered.
I really want to get in sync with my line rental saver so a 6 or 18-month commitment will be fine (I suspect the latter) - I'm super happy with the service so no plans to leave.
Will report back!