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October 2013 price and terms changes

MrT
Grafter
Posts: 379
Registered: ‎30-06-2010

October 2013 price and terms changes

I've just happened across details of the October 2013 changes http://www.plus.net/support/october-changes-guide.shtml.
The first paragraph reads "We've recently emailed you about some changes we're making to our pricing and terms and conditions, that will come into effect on 1st October 2013. The changes affect the terms and conditions for all residential customers."
I have not received any such email. I wonder who else might be blissfully unaware of the changes.  Shocked
7 REPLIES 7
Chris
Legend
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Re: October 2013 price and terms changes

Everyone will get notified, however due to the large amount of emails, we're sending them staggered over a period of time. The first batch are going today.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
MrT
Grafter
Posts: 379
Registered: ‎30-06-2010

Re: October 2013 price and terms changes

Thanks Chris. Looks like the details were a bit "cart before the horse"  Roll_eyes
Chris
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Re: October 2013 price and terms changes

We had to have them on the website before emailing as the emails reference them! So whichever way we'd done it, one would have happened before the other.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
VileReynard
Hero
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Re: October 2013 price and terms changes

Is "Plusnet Unlimited Fibre" affected as it is neither "Value" nor "Extra"?
I don't have a Plusnet phone line as it is supplied by their parent company, BT.

"In The Beginning Was The Word, And The Word Was Aardvark."

MisterW
Superuser
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Registered: ‎30-07-2007

Re: October 2013 price and terms changes

It seems to be only the legacy BB products affected, as the current ones are 'Essentials' and 'Unlimited'.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

dvorak
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Re: October 2013 price and terms changes

Quote from: vilefoxdemonofdoom
Is "Plusnet Unlimited Fibre" affected as it is neither "Value" nor "Extra"?

No, it's not affected.
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dvorak
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Re: October 2013 price and terms changes

mod:note
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