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Posts: 5
Registered: ‎23-05-2011


well my first month with plausnet and i got a bill are you ready for this £146.00. i have never ever had a bill that much b4 with other internet companys i was with....... they say there going to put me on another plan but i can see a mac number request coming soon. has anybody else had this problem...............
[Moderator's note by Adie (dvorak) all caps removed as per Forum Rules
Community Gaffer
Community Gaffer
Posts: 17,682
Thanks: 665
Fixes: 167
Registered: ‎05-04-2007

Re: O.M.G

Hi there,
I'm sorry to hear the charge was a surprise but it looks like Adam has already responded to a ticket you raised about a month ago regarding this and the thread you made at the same time?,96678.msg815491.html#msg815491
The charge was due to the additional usage you used on your account and that we emailed you about each time a new 5GB block of usage was added.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff