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O.M.G
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O.M.G
21-07-2011 3:09 PM
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well my first month with plausnet and i got a bill are you ready for this £146.00. i have never ever had a bill that much b4 with other internet companys i was with....... they say there going to put me on another plan but i can see a mac number request coming soon. has anybody else had this problem...............
[Moderator's note by Adie (dvorak) all caps removed as per Forum Rules
[Moderator's note by Adie (dvorak) all caps removed as per Forum Rules
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Re: O.M.G
21-07-2011 3:15 PM
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Hi there,
I'm sorry to hear the charge was a surprise but it looks like Adam has already responded to a ticket you raised about a month ago regarding this and the thread you made at the same time?
http://community.plus.net/forum/index.php/topic,96678.msg815491.html#msg815491
The charge was due to the additional usage you used on your account and that we emailed you about each time a new 5GB block of usage was added.
I'm sorry to hear the charge was a surprise but it looks like Adam has already responded to a ticket you raised about a month ago regarding this and the thread you made at the same time?
http://community.plus.net/forum/index.php/topic,96678.msg815491.html#msg815491
The charge was due to the additional usage you used on your account and that we emailed you about each time a new 5GB block of usage was added.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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