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Nuisance Call?
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Nuisance Call?
20-07-2015 8:47 PM
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Had a call this evening from the following number:
03451126604
They said they were ringing on behalf of Plusnet and wanted to talk about my current package and if I could get a better deal.
Can you confirm if this a genuine call?
Told them I wasn't interested at the moment.
PS Would be nice to be offered a better deal than at the moment as it seems unlikely I will EVER get FTTC as I'm on an Exchange Only line and no one seems interested in doing anything about it.
03451126604
They said they were ringing on behalf of Plusnet and wanted to talk about my current package and if I could get a better deal.
Can you confirm if this a genuine call?
Told them I wasn't interested at the moment.
PS Would be nice to be offered a better deal than at the moment as it seems unlikely I will EVER get FTTC as I'm on an Exchange Only line and no one seems interested in doing anything about it.
Message 1 of 9
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Re: Nuisance Call?
20-07-2015 9:01 PM
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Genuine - See this thread
Message 2 of 9
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Re: Nuisance Call?
21-07-2015 8:10 AM
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Ah OK. The chap on the phone just didn't sound very professional.
Might be interested but it really depends how good a deal I'm going to be offered and what possible catches there might be.
Still be interested to hear from the customer team.
Might be interested but it really depends how good a deal I'm going to be offered and what possible catches there might be.
Still be interested to hear from the customer team.
Message 3 of 9
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Re: Nuisance Call?
21-07-2015 10:13 AM
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Anyone from the customer team care to comment?
Message 4 of 9
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Re: Nuisance Call?
21-07-2015 11:27 AM
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Well I've gone with what was offered in the email as no one seems able to comment.
Will have to see what the next 12 months brings. Hopefully better offers and customer service.
Oh and maybe Fibre to this lonely Exchange Only line user
Will have to see what the next 12 months brings. Hopefully better offers and customer service.
Oh and maybe Fibre to this lonely Exchange Only line user
Message 5 of 9
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Re: Nuisance Call?
21-07-2015 4:17 PM
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Thanks for the input from the CT
Hope I don't regret staying for another 12 months
Hope I don't regret staying for another 12 months
Message 6 of 9
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Re: Nuisance Call?
21-07-2015 4:22 PM
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Message 7 of 9
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Re: Nuisance Call?
21-07-2015 4:44 PM
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Other than a quicker response with a better offer no.
Oh and the chance to have FTTC would be nice as well
Oh and the chance to have FTTC would be nice as well
Message 8 of 9
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Re: Nuisance Call?
21-07-2015 5:06 PM
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The team who spoke to you previously and our customer options team are the best people to deal with that.
In regards to the FTTC, if I find a way to get the exchange I'm connected to upgraded from 20CN only to FTTC, I'll be sure to let you know how I managed it
In regards to the FTTC, if I find a way to get the exchange I'm connected to upgraded from 20CN only to FTTC, I'll be sure to let you know how I managed it
Message 9 of 9
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