Not recieved £75 Cashback email yet
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Not recieved £75 Cashback email yet
20-03-2020 10:59 AM
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Originally ordered fibre broadband on 24/02/20 - which was installed and up and running on 09/03/20 but still not received the £75 Cashback email I was told would be sent when I ordered this product within 10 days.
Re: Not recieved £75 Cashback email yet
25-03-2020 12:12 PM
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Disappointed to see there has been no response to this issue and still no sign of the email I was promised I would receive for the £75 cashback when I originally placed my order for fibre broadband.
What is the problem here ?
I was told I would receive it within 10 days of activation of my service which took place on 9th March 2020
Re: Not recieved £75 Cashback email yet
30-03-2020 1:30 AM
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Am I invisible ?
Where is the great Customer Support that Plusnet boasts about in all its advertisements and promotion of its services ?
Was told I would get an email about the £75 cashback offer that was part of the the whole sign up process when I purchased Fibre Broadband but still no response and no email, 3 weeks after the broadband was installed/activated on 9th March 2020.
What gives ?
Re: Not recieved £75 Cashback email yet
03-04-2020 3:43 PM
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Mr INVISIBLE here !!!
HELLO PLUSNET Support ..... is there anyone there ?
When are you going to either send me the £75 cashback email or respond to this query I have with you ?
Please can you live up to your TV advertisements and actually be 'Happy to Help'
Your lack of response thus far is 'not a good look' !!!
Re: Not recieved £75 Cashback email yet
10-04-2020 1:12 AM
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Given the huge number of other people on this forum that also do not seem to have received their £75 cashback email I am starting to wonder if this was a 'scam' to encourage people to sign up when product was first sold/purchased ?
Don't you just love being ignored when you report such issue.
Looks like I am not the only Mr Invisible here !!!
Recap: Plusnet Fibre broadband installed activated on 9th March 2020.
Of course initial billing went through by debit/credit card and also direct debit on 9th April 2020 so nothing wrong with taking money off me .... just a major problem with receiving the Cashback email ... should I really be surprised ?
Re: Not recieved £75 Cashback email yet
12-04-2020 6:12 PM
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Re: Not recieved £75 Cashback email yet
12-04-2020 7:46 PM
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Same here - now 4 weeks since I originally posted yet deafening silence on the cashback e-mail.
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- Not recieved £75 Cashback email yet