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4 weeks ago
Hi there,
My broadband's been on for a while and I've still not received anything about the plus card.
Can you help?
Hi @johnh1980,
Welcome to the Community!
We want to get your reward card to you as swiftly as possible, so I'd love to take a look into this. Could you confirm the date your service went active for me?
Rach
It was 29th of October, I think
Thanks @johnh1980. I've popped you through a Private Message so I can take a few more details, and get this looked into.
3 weeks ago
Moderators Note
This topic has been moved from Full Fibte to My Account / Billing
