Not quite the place, as I'm not yet on Fibre, but was about to order!
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- Re: Not quite the place, as I'm not yet on Fibre, ...
08-04-2018 11:55 AM
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Just when I thought I'd got my head round the figures (which due to years is mot as easy as it was), along comes a price rise!
All the figures quoted for folk, who have joined PN over a number of years, how the rises will affect them, make the head spin.
Please, can a staff member confirm, what my costs will be, if I switch now?
Low cost area, currently on Unlimited BB only @£9.99/ mth to upgrade to 38 MB fibre .
What will out of contract costs be?
Thank you.
Fixed! Go to the fix.
Re: Not quite the place, as I'm not yet on Fibre, but was about to order!
08-04-2018 12:13 PM
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I don't think you will get a definitive price from the forum staff. They will almost certainly suggest contacting the COT (Customer Options Team). Then you have to haggle for the best deal you can get. I would expect they can offer you some discount for a number of months but the overall price is likely to be worse than a new customer could get. That seems to be they way ISPs work. Hope you can negotiate a good price.
Re: Not quite the place, as I'm not yet on Fibre, but was about to order!
08-04-2018 12:36 PM
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Yeah I’d also recommend discussing fibre deals with Customer Options. We’ll be happy to arrange a call back tomorrow if you want?
Out of contract costs for Unlimited Fibre 38mbps would be £14.99 plus line rental/any phone packages you might have. When the price increase comes into effect I believe it’ll be £1 more.
Hope this helps.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Not quite the place, as I'm not yet on Fibre, but was about to order!
08-04-2018 9:36 PM
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Moderator's note by Mike (Mav): This thread is now in the appropriate board.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: Not quite the place, as I'm not yet on Fibre, but was about to order!
09-04-2018 1:02 PM
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TBH I'm not fussed, so have bitten bullet without salt and mustard. Going over next Mon with finger crossed I get on Huwaei cab not the ECI attached to my PCP.
Re: Not quite the place, as I'm not yet on Fibre, but was about to order!
09-04-2018 2:02 PM
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I'm glad to see you've decided to upgrade to fibre.
I've checked your order and I can see it's been delayed to 23rd due to engineer availability.
Please let us know if you have any issues when that time comes.
Re: Not quite the place, as I'm not yet on Fibre, but was about to order!
09-04-2018 8:32 PM
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I ordered the router without thought. Is there still time to cancel the router, please? I can see no easy way.
09-04-2018 8:45 PM
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If this post resolved your issue, please click the 'This fixed my problem' button
Re: Not quite the place, as I'm not yet on Fibre, but was about to order!
09-04-2018 11:00 PM
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@Anoush Thank you! Yes, I do have a compatible router, but temporarily wasn't using it, and "out of sight ..."!
If the router is on despatch, I'd like a returns bag.
Re: Not quite the place, as I'm not yet on Fibre, but was about to order!
09-04-2018 11:50 PM
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@Luzern for £6.99 its well having the standard router in case of any issues in the future. PN support will struggle to help with any other compatible devices.
Re: Not quite the place, as I'm not yet on Fibre, but was about to order!
10-04-2018 7:42 AM
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@MustrumYou may be right, but perhaps crossing bridges is best done, when they're present.
Re: Not quite the place, as I'm not yet on Fibre, but was about to order!
10-04-2018 11:59 AM
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