Not getting paid for my referral

[#1]

I referred someone, but all the amounts are just showing as n/a.... anyone know what's happening? 

[#2]

Sorry to hear your referral isn't showing up on your account.

Unfortunately due to data protection there's little we can say to you as it'd involve providing detail about another's account. However, here are a few reasons as to why a referral can show up as N/A.

• A monthly payment is missed.
• There's no active payment details on the account.
• The account is only just signed up and hasn't had it's first monthly invoice (bar the initial fee).

Hope this helps though.