Not being billed agreed deal price
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- Not being billed agreed deal price
27-03-2017 8:23 AM
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Another month and I haven't been billed at the agreed amount once again. Last month after nearly three quarters of an hour on the phone I was promised the issue had been fixed and a credit was to be given, which by the middle of the month hadn't been issued so another long call followed.
am I going to have to call up every month to get the price agreed?
Fixed! Go to the fix.
Re: Not being billed agreed deal price
27-03-2017 5:24 PM
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Leave this with me Bud, I'll take a look and fix this tomorrow. I think I can see the problem and it's relatively simple to fix but I want to make sure I do it properly.
Re: Not being billed agreed deal price
28-03-2017 12:44 PM
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OK, thanks for looking
28-03-2017 12:53 PM
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I've sorted this and updated a ticket on your account here: https://www.plus.net/wizard/?p=view_question&id=146864112
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