Not been billed for months

[#1]

Hi,

Can someone at Plus.net raise a ticket to deal with my billing - I've not had a bill from you lot for months!  There was a ticket, but it got closed automatically after 28 days of 'inactivity'.

It means that I cannot add services or change my phone number, which is incorrect on your system, even though the phone works just fine.

Ta much,

Andy

[#2]

Hi @Caesura, thanks for getting in touch.

I'm sorry for the issues you're having with your invoices. Our Billing Team are actively working on implementing a fix however this can take some time. As soon as we have any further updates we will let you know accordingly.

Regards