Not able to change my payment method
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Not able to change my payment method
03-06-2019 4:02 PM
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Hello same problem here. The change your payment method button is not working for me. Has this been resolved? Is it cause I am new? Please help...
Re: Not able to change my payment method
03-06-2019 4:26 PM
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Hi @ntoraki73,
Thank you for getting in touch.
I'm really sorry for any confusion caused. I have provided an update on your account which can be viewed here if you require any further assistance please feel free to give us a shout as we are more than happy to help.
Kind Regards
Re: Not able to change my payment method
23-08-2019 9:01 PM
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I'm still waiting after a few weeks for the same problem to be resolved
Re: Not able to change my payment method
24-08-2019 11:27 AM
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Re: Not able to change my payment method
03-10-2019 4:08 PM
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Not resolved still...
Left Plusnet and still cant pay my last bill.. this is so frustrating! I am forced to wait >10' on a long distance call form Germany to pay the freaking 3 pounds left in my last bill that Plusnet for some reason they and God only know cat get with direct debit... Tis is a ridiculous...
Re: Not able to change my payment method
04-10-2019 10:17 AM
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Hi @ntoraki73
Thank you for getting in touch.
I can see that this has been escalated for removal here
Kind Regards
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