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No reward email

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Newbie
Posts: 2
Registered: ‎29-06-2020

No reward email

Signed up in early May with an activation date of mid May. Still haven’t received my reward email - can someone follow this up for me please?
3 REPLIES 3
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Plusnet Help Team
Plusnet Help Team
Posts: 1,719
Thanks: 175
Fixes: 75
Registered: ‎06-08-2018

Re: No reward email

Hello @Ajc4

I'm sorry you're having trouble with the redemption of your cashback, We have a helpful guide to our cashback and rewards which may be able to answer your question here: https://www.plus.net/home-broadband/faqs/cashback-and-vouchers/. If you’re still having trouble, gve us a nudge here and we can chase things up for you. 

 

As a side note please ensure you check your spam/junk folders incase the redemption email has fallen through the cracks. 

Thanks. 

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team


Highlighted
Newbie
Posts: 2
Registered: ‎29-06-2020

Re: No reward email

Hi @Mads 

I reviewed the link before posting so no help unfortunately.

Nothing in my junk folder either.

Can you chase u for me please.

Thanks

 

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Plusnet Help Team
Plusnet Help Team
Posts: 243
Thanks: 85
Fixes: 20
Registered: ‎08-04-2020

Re: No reward email

Hi @Ajc4

Thanks for getting back in touch. I have attached copy of email to this ticket on your account.

Please fill this form to claim your reward.

If there is anything else we can help you with - please let us know.

 Piotr
 Plusnet Help Team