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No reward card email

amykokinuk
Newbie
Posts: 1
Registered: 3 weeks ago

No reward card email

3 weeks ago

I haven’t received my reward card redemption email, it's been two months since service activated. Anyone knows how to solve this? Was promised £110 reward card when signing up.
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dvorak
Moderator
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Registered: ‎11-01-2008

Re: No reward card email

3 weeks ago


Moderators Note


This topic has been moved from Broadband to My Account / Billing

Customer / Moderator
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If it fixed it click 'This fixed my problem'
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Windings
Plusnet Help Team
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Posts: 84
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Registered: ‎18-11-2024

Re: No reward card email

3 weeks ago

Hi @amykokinuk, Sorry to hear you haven't received your reward card yet. I can chase this up for you and see what's going on, Would you be able to DM me your plusnet username so i can find the right account to investigate?

 

All the best 

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Joe Elliott
Plusnet
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