No reward-card email

[#1]

Broadband activated on 14 March. I additionally entered my Plusnet username when creating this community account with a different username. Please chase the back-office/rewards-escalations teams. Thank you.

[#2]

Hey @marcusfurius, welcome to the forums 👋

I am sorry you have not received the reward yet. Rest assured, I have escalated this over to our team so they can chase this down for you. Once I have had an update, I will let you know via a ticket on your account.