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No reward card email received

Newbie
Posts: 4
Thanks: 1
Registered: ‎19-06-2020

No reward card email received

Hello there, I joined Plusnet on 04/05/20 but haven't received the email with the link to get the reward card. I've checked my inbox and junk folder already. I see other people with this problem have got it fixed here. Please help! 

1 REPLY 1
Newbie
Posts: 4
Thanks: 1
Registered: ‎19-06-2020

Re: No reward card email received

Hey, I emailed plusnet@purecard.com and they say they can't resend the reward email I didn't receive, because they can't find me on their system. They say I have to tell Plusnet that my file hasn't been sent over....

I would really appreciate it if someone could help please.