No reward card claim email

[#1]

I was wondering if anybody's had any experience with not receiving their Reward card? It's been more than 10 days since my service was activated, but no sign of an email, not even in my junk folder, and there doesn't seem to be a way to follow this up. Thanks.

[#2]

Hi  @fhatwood 

Welcome to the community 

I'll send you a private message to try and get you some help with this. 

Could you take a look at your community inbox and get back to me when you get a chance? 

Thanks

Ali