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No response to raised ticket

ChrisaLyd12
Dabbler
Posts: 17
Registered: ‎23-01-2018

No response to raised ticket

Hi there,

 

I was just wondering if a moderator or someone within Plusnet could escalate my ticket with ref: 

Question #188133422

 

This was raised on Wednesday this week with no response from anyone yet.

Any help would be appreciated, thanks.

2 REPLIES 2
dvorak
Moderator
Moderator
Posts: 25,029
Thanks: 4,564
Fixes: 1,164
Registered: ‎11-01-2008

Re: No response to raised ticket

Moderators are customers just like yourself.
Hopefully a staff member will pick this up tomorrow for you.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,199
Thanks: 467
Fixes: 127
Registered: ‎27-04-2007

Re: No response to raised ticket

Hi there, I can see that the ticket has since been replied to and it looks like it should be sorted. Let us know if there's anything further we can help with though. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team