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No referrals paid this month?

Bruce47
Grafter
Posts: 120
Thanks: 5
Registered: 23-09-2010

No referrals paid this month?

Just checking my account, I can see that my referrals haven't been processed this month (like they normally are on the 1st of every month).  I'm currently on the free PAYG package, so the payments are put into my bank once a month.
Has anyone else had a similar issue this month or is it just confined to my account?
3 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: No referrals paid this month?

If you don't pay for your broadband then the referrals are only paid once the total owed reaches £5
Bruce47
Grafter
Posts: 120
Thanks: 5
Registered: 23-09-2010

Re: No referrals paid this month?

My referrals are currently on £13 (£10 at month end)
Plusnet Help Team
Plusnet Help Team
Posts: 13,263
Thanks: 199
Fixes: 62
Registered: 27-04-2007

Re: No referrals paid this month?

FYI, we currently have a problem with this which means that refunds for this month haven't been processed. Problem 69395 is open at present
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team