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No one in Plusnet can use a compter

Gmonks123
Newbie
Posts: 4
Thanks: 1
Registered: ‎06-04-2019

No one in Plusnet can use a compter

So after planet has admitted i have been placed on a contract i didn't ask for no one can physically change my account over till 1St of may so. Computer does say No
Leaving me with no way to make phone calls unless i pay for them
My solicitor thinks its a ploy to get as. Much money they can tradeing standards cant understand the reasoning why
Plusnet we care. Wat a crock of [-Censored-]e should be done for false advertising
2 REPLIES 2
Mads
Plusnet Help Team
Plusnet Help Team
Posts: 1,873
Thanks: 205
Fixes: 79
Registered: ‎06-08-2018

Re: No one in Plusnet can use a compter

Hi there @Gminks123,

Thanks for getting in touch with us.

I can see my colleague is handling your complaint, you can see the latest updates here. Please give us a nudge on here once you have replied via the ticket so we can pick it up as soon as possible.

 

Thank you.

If this post resolved your issue please click the 'This fixed my problem' button
 Maddy S
 Plusnet Help Team


dvorak
Moderator
Moderator
Posts: 27,036
Thanks: 5,360
Fixes: 1,344
Registered: ‎11-01-2008

Re: No one in Plusnet can use a compter


Moderators Note


This topic has been moved from Home Phone to My Account / Billing

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'