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No one in Plusnet can use a compter

Gmonks123
Newbie
Posts: 4
Thanks: 1
Registered: ‎06-04-2019

No one in Plusnet can use a compter

So after planet has admitted i have been placed on a contract i didn't ask for no one can physically change my account over till 1St of may so. Computer does say No
Leaving me with no way to make phone calls unless i pay for them
My solicitor thinks its a ploy to get as. Much money they can tradeing standards cant understand the reasoning why
Plusnet we care. Wat a crock of [-Censored-]e should be done for false advertising
2 REPLIES 2
Mads
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,873
Fixes: 79
Registered: ‎06-08-2018

Re: No one in Plusnet can use a compter

Hi there @Gminks123,

Thanks for getting in touch with us.

I can see my colleague is handling your complaint, you can see the latest updates here. Please give us a nudge on here once you have replied via the ticket so we can pick it up as soon as possible.

 

Thank you.

dvorak
Moderator
Moderator
Posts: 28,617
Thanks: 6,350
Fixes: 1,461
Registered: ‎11-01-2008

Re: No one in Plusnet can use a compter


Moderators Note


This topic has been moved from Home Phone to My Account / Billing

Customer / Moderator
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If it fixed it click 'This fixed my problem'